Support Area
This space contains articles to help answer problems frequently encountered by our customers.
managING & drivING
- Guide of Malfunction / Diagnostic
- Add trailer and automatic entry of trailer details
- Intermittent Bluetooth disconnections
- Aux input guide
- How to send the sheets to a driver?
- Validation and Correction of Odometer or Engine Hours Reading
- No Connection, Offline Mode Activated (Airplane Mode)
- INTERMITTENT BLUETOOTH DISCONNECTIONS
- The tablet requests the IMEI code in the drivING Driver application
- Replacement of the charging block (pogo pin) of the ProClip dock for Active3 and Active2 tablets with Molex connector
- Replacement of the charging block (pogo pin) of the ProClip dock for Active3 and Active2 tablets with Molex connector.
- Setting up and using team driving features
- How to edit your daily log after forgetting to set to rest the day before
- Add a Trailer and Automatic Entry of Trailer Details
- Attendance Register - Template - EN
- The mobile device (Samsung Tab Active 2 or 3) does not seem to charge or be well powered when used with a ProClip holder
- Configuration and Use of Team Driving Features
- Notification by Webhook
- Using an external trailer within the organization (Not registered on the managING client portal)
- Failure (MF/DC) - Guide
- Question: Why does the Samsung tablet need to be updated?
- Procedure for Verifying ProClip Base: Verif_SocleTabA3_PC
Concrete (previously RKT)
- What is the speaker icon and how does it work ?
- Where is my antenna so I can use Fleetsphere Concrete?
- Where can I find the app ?
- How can I verify that the sensor setup is fully operational and functioning correctly?
- What is a Client Code and where can I find it ?
- How much data each device should be required per driver?
- Why are my vehicles visible in the "Vehicle Status" tab but not displaying on the "Global Map"?